The new General Data Protection Regulation (GDPR) came into force on May 25, 2018. In order to comply with its provisions, we have amended, where justified, the privacy policy and the principles of processing and protection of personal data that are part of it.We want to deserve all the trust of our potential new customers, as well as maintain the trust of our current customers and to this end we are fully committed to protecting your personal data, complying with the provisions of the Regulation (GDPR) and, when possible, going further by implementing methodologies and processes that ensure that the personal data provided is effectively secure. In this sense, having as pillars the respect for the fundamental principles of legality, loyalty and transparency in all our commercial relationships, we provide you, below is a summary of our Privacy Policy. We advise, however, that you consult our privacy policy in full, which can be downloaded via the link provided below.
1. Rights of Data Subjects
As a citizen of the European Union, you have the following Rights:
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Right to Information
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Right of Access
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Right to Rectify Information
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Right to Delete Information
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Right to Restriction of Processing
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Right to Object to Processing
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Right to Data Portability
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Right not to be Subject to Any Automated Individual Decision-Making
The holders of personal data may, at any time, exercise their personal data protection rights by sending their request, by registered letter with acknowledgement of receipt, to the offices of Renewables to Future Engineering Services located at R. Andorinhas Lt. 6.2, 2º Esq. Tardoz, Bicesse, 2645-411 Alcabideche, or by email to rgpd-rtofes@rtfes.com
2. What Data Do We Collect and How Do We Collect It?
We collect personal data to ensure compliance with our obligations and to maintain our commitment to providing an excellent service. Personal data is collected in the following situations:
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When you subscribe to our Newsletter
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When you fill in the contact forms available on the website
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If you purchase a service and/or a product from partner companies or brands
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If you transmit your data through communications by electronic means, telephone or in person
By filling out contact forms through our website, or by any other electronic means affecting Renewables to Future Engineering Services or any of its partners, you are giving consent for us to collect, store and process the personal data provided
3. For What Purpose and Basis Do We Process and Use Your Personal Data?
We process your personal data for various purposes, in accordance with the commitment we have made to you. The information/data we request is considered appropriate, relevant and strictly necessary and under no circumstances is the holder of the personal data obliged to provide it. However, failure to provide the indicated data may jeopardize and compromise the purpose of the service or the impossibility of providing it
4. How Long Do We Keep Your Personal Data?
The personal data collected will be kept during the course of contractual obligations and in accordance with the terms established in our privacy policy or as long as legitimate purposes subsist, without prejudice to applicable legal terms
5. Who is responsible for processing your personal data and where can you file a complaint about improper processing of your personal data?
The responsibility for the treatment and/or processing of your personal data lies with Renewables to Future Engineering Services, represented by Ricardo Alexandre dos Santos Francisco, taxpayer number 218894201, with registered office at R. Andorinhas, Lt. 6.2, 2º Esq. Tardoz, 2645- 411 Alcabideche. Any interested party who considers that their data has been improperly processed or handled by Renewables to Future Engineering Services, has the right to submit their complaint to Renewables to Future Engineering Services through the contacts provided in point 1 and the forms mentioned there and also with the National Data Protection Commission (CNPD). To do so, you can do so by clicking here
6. With Whom Do We Share Your Personal Data?
We do not communicate, share or transmit any of your personal data to third parties, except in cases where express authorization is obtained from the holder of the personal data or due to legal obligation
7. How Do We Protect Your Personal Data?
As mentioned earlier, the protection of your personal data is of the utmost importance to us. Therefore, we use the necessary and appropriate organizational and technological measures to ensure or guarantee your protection
8. Changing Data or Withdrawing Consent
You may, at any time, change or withdraw your consent or choose to withdraw it temporarily, with immediate effect, by simply contacting us via the means mentioned in item 1
Renewables to Future Engineering Services reserves the right to make adjustments or changes to this Privacy Policy at any time, in order to comply with the most current legislation in force, with such changes being duly disclosed on its website and reflected in the Privacy Policy documentation
